Telehealth | NALA
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NALA

Telehealth

We are just a phone or video call away!

Due to the COVID-19 outbreak, Nala Hub is now offering Face-to-Face appointments and Telehealth appointments. We hope that by offering these two ways to access therapy, it will keep our service as accessible as possible to our community during these uncertain times.

 

What Is Telehealth?

 

At its core, telehealth is simply a way to deliver mental health services and share important information remotely. While telehealth has existed in Australia for some time, it’s entirely possible that you hadn’t heard about it until the government announced a new telehealth program as part of its response to the COVID-19 outbreak. So what does that mean for us – we can see you, we can talk to you, we can be there with you, we can screen-share with you, send you documents to view, and talk to you just like we’re in the room together!

What is Nala Hub all about?

 

At Nala Hub, our league of psychology and mental health professionals are here to service the Australian community – children, youth, couples and families – by supporting and protecting their mental health.

In the face of this pandemic, our focus as a team has only been strengthened, and we are here to offer hope, courage and practical mental health guidance for COVID and non-COVID related experiences.

 Advantages of Telehealth

 by Stephanie Morse, Clinical Psychologist
  • Doing therapy in your own house/bedroom can be less intimidating than coming into a therapy room, especially for anxious children/adolescents .  We have seen plenty of children do much better online than in the therapy room because they’re in their own comfort zone and find it easier to open up.
  • The child/teen may be able to do sessions from school.  The school would need to be on board with providing a private room and access to the youth’s phone in case of technical difficulties and have a strong enough internet connection to run the session.  If the school is able to provide this then our psychologists have had some great sessions where the youth was connecting from a private room in the library at school.
  • The teen does not necessarily need to have a parent present and thus can connect in after school before parents get home from work.  This is more appropriate for adolescents rather than children and may be more or less appropriate depending on the presentation (e.g. challenging behaviour we would prefer regular contact with the parents for) but has worked really well for some teens or young adults who have scattered hours because of their school/university timetables that mum or dad would not be able to make.

To book an appointment with one of our psychologists, please fill out this form, call our friendly reception team on 02 9042 0222 or email at admin@nala.com.au.

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