Credit Card details for payment - It may be of help to both client and our Nala hub to have credit card details on file in case you need to make a payment without being present. There is an added surcharge for online payments, charged by our practice software.
The current fee per standard consultation is $200 with a registered psychologist (a Medicare rebate of $87.45 may be available on these appointments) and $240 with a clinical psychologist (a Medicare rebate of $128.40 may be available on these appointments). The fee for the initial consultation is $245 with a registered psychologist and $285 with a clinical psychologist. Please contact the clinic for couples/family therapy fees, NDIS consultation fees, and provisional psychologist fees. Appointments outside of business hours incur a $25 surcharge (this includes appointments from 5pm onwards Monday-Friday, and Saturday appointments). Consultations are 50 minutes long. Nala hub charges below the Australian Psychological Society’s recommended fee of $260.00 for a standard consultation. Payment will be requested at the time of your consultation. A rebate may be available from Medicare if you have a valid GP Mental Health Care Plan. If you do not have a GP Mental Health Care Plan, your private health fund may cover part of the fee.
We understand that there may be times that you will need to cancel or change your appointment. We will do our best to reschedule or swap an appointment time however this may be difficult at late notice. Cancellations made after 11am of the previous business day will incur a full consultation fee.
Your confidentiality is protected except in certain circumstances including where we are mandated to report. These circumstances include where it is deemed that you and/or another person is in danger and when we are legally obliged through a court summons to provide relevant notes. We will also provide general information about your assessment to the referring health professional, unless you advise otherwise.